Privacy Policy

Information We Collect

When you visit our website or place an order with Lola in Bloom, we collect information necessary to process your request. This includes:

• Order Information: Name, address, phone number, email, and delivery preferences when you place a flower order.
• Payment Information: Payment details processed securely through PayPal. We do not store credit card information directly.
• Contact Information: Phone calls to (346) 900-3300 may be recorded for quality assurance and training purposes.
• Website Usage: Basic analytics about how you use our website, including pages visited and time spent.
• Cookies: We use cookies to remember your preferences and improve your browsing experience.

How We Use Your Information

We use the information you provide for the following purposes:

• Processing and fulfilling your flower delivery orders
• Communicating with you about your order status and delivery
• Improving our website and customer service
• Responding to your inquiries and customer support requests
• Sending promotional offers and updates (only if you opt-in)
• Complying with legal and regulatory requirements

Information Security

We take information security seriously and implement reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use third-party payment processors (PayPal) to handle payment transactions. These services have their own privacy policies, and we encourage you to review them. We do not share your personal information with other third parties except as necessary to fulfill your orders.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of promotional communications at any time
• Contact us with privacy concerns or requests

Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences. You can disable cookies in your browser settings, though this may affect some website functionality. We also use basic analytics to understand how visitors use our website.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the date at the bottom of this page. Your continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Phone: (346) 900-3300
• Email: laurenvaughan19@aol.com
• Address: Houston Heights, Houston, TX

Last Updated: March 28, 2026